International Journal For Multidisciplinary Research

E-ISSN: 2582-2160     Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 6 Issue 3 May-June 2024 Submit your research before last 3 days of June to publish your research paper in the issue of May-June.

A Study on Customer Satisfaction with Asian Paints

Author(s) J. Joe Arokia Albin, Ashlin Nimo J. R
Country India
Abstract This consideration explores client fulfillment inside the setting of Asian Paints, an unmistakable player in the paint industry. The inquiry centers on understanding the components impacting client fulfillment, investigating the client criticism components utilized by Asian Paints, and assessing the adequacy of their client benefit activities. the inquiry assembles experiences from a different test of Asian Paints clients.

The discoveries uncover key determinants of client fulfillment, counting item quality, color extension, estimating, and client benefit responsiveness. Also, the consider analyzes the effect of computerized stages and online intelligence on client involvement. By examining client input channels such as studies, social media, and client benefit intuition, the investigation sheds light on ranges of quality and openings for change.

Besides, the consideration examines the suggestions of client fulfillment on brand devotion and generally trade victory for Asian Paints. Proposals are given for improving client fulfillment levels, emphasizing the significance of proactive engagement, personalized communication, and nonstop change in benefit conveyance.

Besides, the consideration sheds light on the significance of post-purchase back and engagement in cultivating long-term connections with clients. Asian Paints' comprehensive after-sales benefit, guarantee approaches and client input components play a pivotal part in tending to grievances, settling issues instantly, and building belief and devotion among clients.

This can provide some important factors that can contribute to customer satisfaction in the paint industry, this particular focus is on Asian paints. considering customer concerns, growing and strengthening its leadership position, driving business growth, and maintaining its reputation
Field Business Administration
Published In Volume 6, Issue 3, May-June 2024
Published On 2024-05-13
Cite This A Study on Customer Satisfaction with Asian Paints - J. Joe Arokia Albin, Ashlin Nimo J. R - IJFMR Volume 6, Issue 3, May-June 2024. DOI 10.36948/ijfmr.2024.v06i03.20152
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