International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Patient Satisfaction on Nurse Patient Communication

Author(s) Mary Lalhlimpuii, A.K Trivedi, Gitumoni Konwar
Country India
Abstract The study aimed to assess patient satisfaction on nurse patient communication at Surgical department, Civil hospital, Aizawl. The study is cross- sectional study, descriptive survey approach. Using non probability purposive sampling technique, 85 male and 66 female patients who were admitted at Surgical department were interviewed. The study used self- constructed questionnaire regarding patient satisfaction on Nurse Patient communication in seven areas. Finding revealed that in the areas of nurse made eye contact while communication 57.6% of the patient were satisfied, in the areas of nurse always greet me 56.9% of the patient were satisfied, 52.3% of the patient were satisfied on the nurses explain things in a way I could understand, 54.3% of the patient were satisfied on the nurse listen and give time to me, 49.6% of the patient were satisfied on nurse involve me and family member during care and decision making process while 1.9% were dissatisfied, 48.3% of the patients were partially satisfied on Information given by the nurse on my treatment were clear and complete whereas 3.9% were dis satisfied, 48.3% were partially dissatisfied on Nurse give full attention to my question while 5.9% were dis satisfied.
Keywords Patient satisfaction, Communication, Nursing, Nursing care.
Published In Volume 7, Issue 1, January-February 2025
Published On 2025-02-18
DOI https://doi.org/10.36948/ijfmr.2025.v07i01.37179
Short DOI https://doi.org/g85svk
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E-ISSN 2582-2160
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