Non verbal communication in negotiations the silent persuasion

Author(s)	Dakshita mishra, Chetna bisen, Indrajeet jaiswal, Bittu kumar, Diksha tiwari, Dr. Vandana vaishnav
Country	India
Abstract	Non-verbal communication significantly influences negotiations, with studies indicating that over 70% of communication is non-verbal, encompassing facial expressions, gestures, and posture .Silence serves as a powerful tool, creating psychological pressure that can prompt the other party to reveal information or make concessions. Effective negotiators utilize non-verbal cues to build rapport and convey confidence, such as maintaining eye contact and using open gestures. Non-verbal communication plays a crucial role in negotiations, influencing the outcome in profound ways. This paper explores the importance and mechanisms of silent persuasion through body language, facial expressions, posture, and other non-verbal cues. Drawing from various studies and psychological theories, the research highlights how negotiators can leverage silent communication to assert control, build trust, signal emotions, and influence decisions without uttering a word. The paper also discusses the implications for negotiation strategies in both personal and professional contexts.
Keywords	Non verbal communication, silent persuasion, facial expressions, eye contact in communication, gesture and posture.
Published In	Volume 7, Issue 1, January-February 2025
Published On	2025-02-28
DOI	https://doi.org/10.36948/ijfmr.2025.v07i01.37854
Short DOI	https://doi.org/g86w6h

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