Library Services Utilization: Evaluating Availement for Optimal Efficiency

Author(s)	Jayvee Dela Cruz Balicat
Country	Philippines
Abstract	This study investigated the extent to which students at Apayao State College utilize available library services and identified the primary barriers affecting optimal access. Adopting a mixed-method approach, the research combined survey data and focus group discussions from 52 student respondents across multiple academic programs. Results showed that study facilities and reference assistance were the most frequently accessed services, emphasizing the library's role as both a learning environment and academic support center. Conversely, the use of digital resources and book loaning services was comparatively lower, suggesting issues related to outdated materials, limited digital access, and insufficient user orientation. Thematic analysis further revealed that inadequate study space, poor internet connectivity, and a general lack of service awareness significantly hindered full utilization. In response, the study proposed a comprehensive action plan targeting improvements in infrastructure, digital resource availability, promotional strategies, and operating hours. The findings highlight the importance of user-centered enhancements to strengthen the library's contribution to academic achievement.
Published In	Volume 7, Issue 3, May-June 2025
Published On	2025-05-13

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International Journal For Multidisciplinary Research