The Evolution of Arbitration in the Digital Era: Opportunities and Challenges

ANISHA BANO; Rahul D Chouhan

The Evolution of Arbitration in the Digital Era: Opportunities and Challenges

Author(s)	Ms. ANISHA BANO, Mr. Rahul D Chouhan
Country	India
Abstract	Arbitration, long valued for its privacy, efficiency, and flexibility, has undergone significant change with the integration of digital technologies. In the digital age, arbitration proceedings have become quicker, more accessible, and economically viable. Developments such as virtual hearings, online document submissions, digital evidence management, and the use of artificial intelligence in managing cases have enabled parties from different regions to resolve disputes without the usual logistical and financial burdens. This transition was further propelled by the COVID-19 pandemic, which forced arbitral bodies and professionals globally to embrace digital tools and remote procedures as standard practice. While digitalization offers significant advantages to the arbitration process, it also introduces a variety of complex challenges that demand careful attention. Key concerns include cybersecurity threats, data privacy issues, procedural fairness, unequal access to technology among disputing parties, and the enforceability of arbitral awards issued through virtual proceedings. Moreover, the shift to remote hearings raises concerns about the diminished human interaction, which may impact the evaluation of witness credibility and the effectiveness of oral advocacy. This paper critically analyzes both the potential benefits and the inherent challenges of arbitration’s digital transformation. It investigates how prominent arbitral bodies such as the ICC, SIAC, and LCIA have revised their procedural frameworks to integrate technology, and examines how various jurisdictions are addressing the resulting legal and procedural complexities. The paper also emphasizes the importance of developing robust guidelines and best practices to uphold fundamental arbitration principles like confidentiality, neutrality, and due process in a digital context. Ultimately, the study concludes that while digital advancements have largely enhanced arbitration, maintaining its legitimacy and effectiveness requires a balanced, well-regulated approach.
Keywords	Arbitration, Digital Era, Online Dispute Resolution, Virtual Hearings, Cybersecurity, Procedural Fairness, Artificial Intelligence, Enforceability of Arbitral Awards
Field	Sociology > Administration / Law / Management
Published In	Volume 7, Issue 3, May-June 2025
Published On	2025-05-13

View / Download PDF File

E-ISSN 2582-2160

doi

CrossRef DOI is assigned to each research paper published in our journal.

IJFMR DOI prefix is
10.36948/ijfmr

Downloads

Research Paper Format Copyright Permission Form and Undertaking Form Cover Page Vol 7 Isu 2 Cover Page Vol 7 Isu 1 Cover Page Vol 6 Isu 6

All research papers published on this website are licensed under Creative Commons Attribution-ShareAlike 4.0 International License, and all rights belong to their respective authors/researchers.

CC-BY-SA

About IJFMR Fees & Payment Current Issue Publication Archive	Submit Research Paper Track Submission Status Publication Guidelines Publication Ethics Peer Review & Plagiarism	Join as a Reviewer Editors & Reviewers Reviewer Referral Program Get Reviewer Membership Certi.	Website/Journal Policies Usage Policy Content Policies Privacy Policy

Contact Us		+91-9687-828-838	editor@ijfmr.com

International Journal For Multidisciplinary Research

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

The Evolution of Arbitration in the Digital Era: Opportunities and Challenges

Share this