International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

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The Role of Artificial Intelligence in Enhancing Ecommerce

Author(s) Dr. DINESH SAMBHAJI GORE
Country India
Abstract The rapid advancement of Artificial Intelligence (AI) has significantly transformed the landscape of e-commerce, reshaping how businesses interact with consumers, manage operations, and optimize decision-making. This research explores the multifaceted role of AI in e-commerce, focusing on key applications such as personalized recommendations, dynamic pricing, inventory management, customer service automation, and fraud detection. By integrating machine learning, natural language processing, and predictive analytics, AI technologies enhance user experiences, increase operational efficiency, and drive revenue growth. The paper also discusses the challenges associated with AI adoption, including data privacy concerns, algorithmic bias, and the need for transparent AI governance. Through case studies and market analysis, this study provides a comprehensive overview of AI-driven innovations in the e-commerce sector and their implications for future digital retail strategies. The findings underscore the growing necessity for e-commerce businesses to embrace AI to remain competitive in a fast-evolving digital economy.
Keywords Artificial Intelligence, E-commerce, Inventory Management, Customer behaviour, Services Efficiency
Field Computer > Artificial Intelligence / Simulation / Virtual Reality
Published In Volume 7, Issue 3, May-June 2025
Published On 2025-05-17
DOI https://doi.org/10.36948/ijfmr.2025.v07i03.45080
Short DOI https://doi.org/g9kfw5
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