International Journal For Multidisciplinary Research

E-ISSN: 2582-2160     Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 7, Issue 3 (May-June 2025) Submit your research before last 3 days of June to publish your research paper in the issue of May-June.

Ease vs. Security: A Comprehensive Study of Cyber Risk in Digitalized Banking

Author(s) Mr. Piyush Agarwal, Dr. S. K. Singh, Ms. Arunima Konar
Country India
Abstract In today’s fast-paced world, digital technologies have completely changed the way we bank. Scheduled commercial banks have adopted e-banking platforms to make financial services more accessible and convenient than ever before. Over the past few years, the number of online transactions has grown significantly, reflecting how much people rely on these platforms. However, along with this convenience comes a growing concern—cyber risk. E-banking platforms are designed to make banking easy. Customers can transfer money, check balances, and perform countless other transactions from the comfort of their homes. But this ease of use has also opened doors for cyber threats like phishing, identity theft, and data breaches. For banks, the challenge is clear: how do they ensure security without compromising the user-friendly experience their customers expect?
Many studies have explored the risks and advantages of e-banking, highlighting both its transformative potential and its vulnerabilities. Despite this, there’s still a gap in understanding how to balance ease of access with robust security measures. This is where our research steps in. By digging deeper into this topic, we hope to shed light on the trade-offs banks face and provide useful insights for policymakers, banks, and tech developers. Our ultimate goal is to help create a better understanding of the delicate balance between convenience and security in the digital banking landscape.
Overall, the convenience to manage the finances with ease and flexibility and psychological comfort provided by online banking platforms often outweigh the concerns about cyber security risks. So, after a proper analysis of all possible benefits provided by banks to their customer, it is no brain that these factors are the main reasons why customers continue to use and rely on these services even after knowing the possible cyber security breach which can lead to financial losses.
Keywords Digital Technologies, E-banking, Financial Services, Online Transactions, Cyber Risks, Data Breaches, Phishing
Published In Volume 7, Issue 3, May-June 2025
Published On 2025-06-14
DOI https://doi.org/10.36948/ijfmr.2025.v07i03.47979
Short DOI https://doi.org/g9qqdz

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