Job Satisfaction and Burnout among Home Delivery Executives

Author(s)	Dr. JOSEPH GEORGE, Dr. JUSTIN JOSEPH, Mr. MANU KURIAN
Country	India
Abstract	The major objective of the study was to evaluate the job satisfaction and burnout of home delivery executives in Kerala. The sample was collected through convenient sampling method. The study was conducted in 220 delivery executives who were working in E-kart (N=77), Delhivery (N=46), DTDC (N=22), Zomato (N=40), Swiggy (N=27) and Uber Eats (N=8). The descriptive research design was used by the researcher. The main tool for data collection was demographic data sheet, job satisfaction scale and Oldenburg burnout inventory. The statistical procedure used by the researcher were t-Test and ANOVA. The results revealed that the level of satisfaction significantly varied on the basis of educational qualification of the executive, working hours and the type of company they are working. But the burnout was more or less similar among home delivery executives except the type of companies they are working.
Keywords	Burnout, Home Delivery Executives, Job Satisfaction
Field	Sociology > Administration / Law / Management
Published In	Volume 7, Issue 3, May-June 2025
Published On	2025-06-23

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