International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 7, Issue 4 (July-August 2025) Submit your research before last 3 days of August to publish your research paper in the issue of July-August.
Submit Research Paper Join as a Reviewer

Plagiarism is checked by the leading plagiarism checker TurnItIn

Call for Paper

Volume 7 Issue 4
July-August 2025

Submit your research paper

Indexing Partners
Academia Advanced Sciences Index Bielefeld Academic Search Engine CiteSeer DRJI Google Scholar Independent Search Engine & Directory Network ISI (International Scientific Indexing) Issuu Mendeley Research Networks
RefSeek ResearcherId - Thomson Reuters ResearchGate Scirus Scribd Semantic Scholar UTeM - Universiti Teknikal Malaysia Melaka Wiki for Call for Papers WorldCat Zenodo

The Selected Bpo Personnel on Their Work from Home Set Up and Their Self-assessment of Their Work Engagement

Author(s) JINGJING ZHA
Country Philippines
Abstract The switch to working from home has made a big difference in how people do things, especially in the business process outsourcing (BPO) industry. This study looks at a group of Chinese BPO workers who work from home (WFH) and how involved they say they are in their jobs. It wants to know how BPO workers feel about their work-from-home arrangements in terms of safety, convenience, and freedom, and how these things affect their mental, emotional, and physical health while they are working. As part of a survey to evaluate the design, 110 people, including HRD officials and BPO workers, filled out the same questionnaires. The results showed that most workers feel safe, comfortable, and free when they work from home. Self-assessments also showed that people were very emotionally, mentally, and physically involved. A statistical study found a strong connection between WFH setup and all three types of engagement. This shows that employees are more motivated and involved when they can work from home. These results are in line with recent research that says that flexible work arrangements that are backed by organizational structures and resources can make people happier with their jobs and more productive. The study also shows that it is important to deal with problems like not having enough social connection and having an unbalanced work-life routine. Businesses need to spend money on rules and support systems that help the business run smoothly and keep its employees healthy. The study fills a gap in research on BPO settings and colleges and universities by giving real-world advice on how to keep employees interested when they work from home.
Keywords work-from-home (WFH), BPO personnel, work engagement remote work, employee productivity, China
Field Business Administration
Published In Volume 7, Issue 4, July-August 2025
Published On 2025-07-06
DOI https://doi.org/10.36948/ijfmr.2025.v07i04.50318
Short DOI https://doi.org/g9s9gm
View / Download PDF File

Share this



E-ISSN 2582-2160
CrossRef

CrossRef DOI is assigned to each research paper published in our journal.

IJFMR DOI prefix is
10.36948/ijfmr

Downloads
Research Paper Format Copyright Permission Form and Undertaking Form Cover Page Vol 7 Isu 4Cover Page Vol 7 Isu 3Cover Page Vol 7 Isu 2

All research papers published on this website are licensed under Creative Commons Attribution-ShareAlike 4.0 International License, and all rights belong to their respective authors/researchers.

CC-BY-SA Open Access

About IJFMR
Fees & Payment
Current Issue
Publication Archive 		Submit Research Paper
Track Submission Status
Publication Guidelines
Publication Ethics
Peer Review & Plagiarism 		Join as a Reviewer
Editors & Reviewers
Reviewer Referral Program
Get Reviewer Membership Certi. 		Website/Journal Policies
Usage Policy
Content Policies
Privacy Policy
Contact Us +91-9687-828-838 editor@ijfmr.com