Work environment stressors in Information Technology Industry: With Special Reference to Surat City

vishwa Rajesh Bhatt; Pratha Satyapalsinh Jhala

doi:10.36948/ijfmr.2025.v07i04.50530

Work environment stressors in Information Technology Industry: With Special Reference to Surat City

Author(s)	Ms. vishwa Rajesh Bhatt, Dr. Pratha Satyapalsinh Jhala
Country	India
Abstract	This study examines the multifaceted impact of workplace stressors on employees in the Information Technology (IT) industry, with specific focus on Surat City professionals. Employing a descriptive research design, the investigation utilized structured questionnaires to collect primary data from 117 IT professionals through convenience sampling, supplemented by comprehensive secondary data analysis from academic literature and industry reports. The research aimed to analyze the effects of individual stressors, organizational stressors, and role conflict on IT employees' performance and well-being. Results revealed significant stress patterns within the IT workforce, with 73.5% of respondents reporting excessive workload, 83.8% experiencing performance-related anxiety, and 68.4% suffering from physical and mental fatigue. Despite 80.3% expressing role clarity, substantial challenges emerged in work-life balance, with 60.7% unable to participate in personal activities and 72.6% working beyond regular hours. Statistical analysis using Mann-Whitney U tests and Kruskal-Wallis tests indicated no significant gender-based differences in stress perception across individual, organizational, and role conflict dimensions. Factor analysis identified five key stress components: Personal, Management, Role Ambiguity, Well-being, and Performance factors. The study's findings suggest that while IT professionals maintain clarity about their responsibilities, they face considerable challenges from workload pressures, time management issues, and performance expectations. The research concludes that organizational interventions focusing on work-life balance initiatives, stress management programs, recreational facilities, counseling services, and customized training modules are essential for maintaining optimal stress levels and enhancing employee performance in the dynamic IT industry environment.
Keywords	Occupational stress, IT industry, workplace stressors, role conflict, organizational stress, individual stressors, work-life balance, job satisfaction, stress management, employee well-being, performance anxiety, workload pressure, factor analysis, Surat City, descriptive research
Field	Business Administration
Published In	Volume 7, Issue 4, July-August 2025
Published On	2025-07-15
DOI	https://doi.org/10.36948/ijfmr.2025.v07i04.50530
Short DOI	https://doi.org/g9s9nd

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Work environment stressors in Information Technology Industry: With Special Reference to Surat City

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