International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

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Operationalizing HIPAA: A Strategic Guide to Data Governance on the Salesforce Platform

Author(s) Uday Kumar Reddy Gangula
Country United States
Abstract The healthcare industry needs cloud-based platforms like Salesforce Health Cloud to achieve digital transformation for delivering personalized patient care through data-driven methods. Cloud-based system transitions pose substantial security and regulatory compliance challenges, which HIPAA primarily addresses. This paper performs a comprehensive technical assessment of Salesforce Health Cloud data security architecture by examining the Salesforce Shield security tools, which include Platform Encryption, Event Monitoring, and Field Audit Trail. The evaluation assesses these controls against the technical safeguard requirements of the HIPAA Security Rule (45 CFR § 164.312). The analysis demonstrates that Salesforce provides robust compliance tools, yet the responsibility for compliance remains shared between healthcare organizations and Salesforce. The Covered Entity healthcare organization retains full responsibility for cloud security, including data classification, access control setup, and ongoing monitoring, while Salesforce assumes responsibility for cloud security. The research indicates that HIPAA compliance requires operational maturity through the strategic implementation of security tools within a governance framework, rather than being a product for purchase.
Keywords Salesforce Health Cloud, HIPAA, Data Security, Cloud Computing, Salesforce Shield, Platform Encryption, Event Monitoring, Field Audit Trail, Protected Health Information (PHI), Cybersecurity, Compliance
Field Engineering
Published In Volume 5, Issue 4, July-August 2023
Published On 2023-07-08
DOI https://doi.org/10.36948/ijfmr.2023.v05i04.51012
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E-ISSN 2582-2160
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