Characteristics, Commitment and Behavioral Performance of Librarians in Select Provinces of Region 10

Joseph Dahunan Oniot; Ninfa C. Osias

doi:10.36948/ijfmr.2025.v07i04.53509

Characteristics, Commitment and Behavioral Performance of Librarians in Select Provinces of Region 10

Author(s)	Joseph Dahunan Oniot, Dr. Ninfa C. Osias
Country	Philippines
Abstract	Librarians play a crucial role in fostering meaningful client interactions and delivering quality service. Grounded by Self-Determination Theory (SDT), this study explores how intrinsic motivation, competence, and relatedness influence librarians' commitment and behavioral performance. It examines the librarians’ characteristics, commitment levels, and behavioral performance while determining whether significant relationships exist between these factors. Using a mixed method of quantitative and qualitative approach, the study involved 339 librarians from select provinces of Region 10. Universal sampling was employed, and a validated survey instrument collected data on key performance areas and professional characteristics. Descriptive statistics summarized the findings, while Pearson’s r assessed correlations, and One-Way ANOVA analyzed demographic influences at a 0.05 significance level. Results show that most respondents hold a master’s degree, have six to ten years of service, attend national-level training, and exhibit strong commitment and high behavioral performance. A significant relationship was found between commitment and behavioral performance, except for organizational commitment in approachability, listening, inquiring, searching, and follow-up. While education and length of service had minimal impact, continuous learning and a proactive work culture proved essential for performance enhancement. Findings affirm that higher commitment leads to stronger behavioral performance, with specific characteristics influencing engagement. The study highlights the importance of institutional support through structured development programs to enhance service quality. The researcher recommends that librarian councils and institutions have to invest in targeted professional development initiatives, ensuring librarians remain well-equipped to meet client needs and adapt to evolving demands, ultimately strengthening the overall effectiveness of library services.
Keywords	characteristics, commitment, behavioral performance
Field	Sociology > Philosophy / Psychology / Religion
Published In	Volume 7, Issue 4, July-August 2025
Published On	2025-08-13
DOI	https://doi.org/10.36948/ijfmr.2025.v07i04.53509
Short DOI	https://doi.org/g9w5bg

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Characteristics, Commitment and Behavioral Performance of Librarians in Select Provinces of Region 10

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