International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

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A Study on Consumer Perception towards E-Marketing

Author(s) Dr. Dr.Ananda Kumar Chatragadda, Ms. Rafiah S B
Country India
Abstract The rapid advancement of digital technologies has transformed traditional marketing into a more interactive, personalized, and data-driven approach, popularly known as e-marketing. This study explores consumer perception towards e-marketing, focusing on factors influencing their attitudes, trust, and purchasing behaviour. The research employs a mixed-method approach, combining survey data from [sample size] respondents with qualitative interviews to capture in-depth insights. Key variables examined include perceived convenience, product information availability, security concerns, promotional effectiveness, and brand credibility in the online space. Findings indicate that while consumers appreciate the accessibility, variety, and time-saving nature of e-marketing, concerns regarding data privacy, authenticity of information, and transaction security remain significant barriers. The study concludes that enhancing trust through transparent practices, secure payment systems, and personalized communication can improve consumer acceptance and engagement with e-marketing strategies. These insights are valuable for marketers seeking to design more consumer-centric digital marketing campaigns.
Keywords E-marketing, consumer perception, online trust, digital advertising, purchase behaviour
Field Business Administration
Published In Volume 7, Issue 5, September-October 2025
Published On 2025-09-05
DOI https://doi.org/10.36948/ijfmr.2025.v07i05.55241
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E-ISSN 2582-2160
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