Conflict Management Practices & Their Impact on Organisational Effectiveness

Author(s)	Sandeep Kumar Sharma, Manoj Agarwal
Country	India
Abstract	This study explores how conflict management techniques influence the effectiveness of organisations. It integrates theoretical perspectives and empirical evidence to develop a conceptual model that connects the origins of conflict, management approaches (such as avoidance, accommodation, competition, compromise, and collaboration), and organisational outcomes (including productivity, employee satisfaction, innovation, turnover, and organisational citizenship behaviour). The paper suggests an empirical research approach utilizing survey-based metrics and quantitative methods, including exploratory and confirmatory factor analysis, regression, and structural equation modelling. It also offers practical insights for managers, policy suggestions, and discusses limitations and directions for future research.
Keywords	Conflict management, Conflict resolution, Workplace conflict, Organisational Conflict
Published In	Volume 4, Issue 6, November-December 2022
Published On	2022-12-09

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International Journal For Multidisciplinary Research