Linking Learning & Development to Business Outcomes: From Vanity Metrics to ROI

Author(s)	Shivam Prakash Suryawanshi, Dr. Asha Kori
Country	India
Abstract	This study benchmarks the Learning & Development (L&D) practices of eight Indian companies, using McKinsey's ACADEMIES framework to assess how they connect training to business value. Our findings show a significant gap: while most organizations (≈50%) measure if employees learned new knowledge, very few track on-the-job behavior change (≈12.5%), training delivery is heavily classroom-based (≈41.3%) which results in hindrance in the transfer of skills back to the workplace To address these challenges, this paper provides a simple, outcome-focused blueprint based on the ACADEMIES model. It details how to create role-specific KPI maps, design evaluation to show a Return on Investment (ROI), and ultimately prove the financial benefit of L&D programs. All participant data is anonymized, and only aggregated results are presented. Keywords: L&D strategy, ROI, learning analytics, HR, business outcomes, KPI.
Keywords	L&D strategy, ROI, learning analytics, HR, business outcomes, KPI
Field	Sociology > Administration / Law / Management
Published In	Volume 7, Issue 5, September-October 2025
Published On	2025-10-18
DOI	https://doi.org/10.36948/ijfmr.2025.v07i05.58307

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