International Journal For Multidisciplinary Research

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A Study on Borrowers Satisfaction towards D.Devaraj Urs Backward Classes Corporation Loan Schemes with Special Reference to South Region of Karnataka

Author(s) Mr. Mahadevaswamy N S, Dr. H. Rajashekar
Country India
Abstract Borrower satisfaction represents a commonly referenced concept in contemporary society that evaluates the extent to which corporate services and lending products align with borrower expectations. This metric assesses the degree of contentment borrowers experience regarding institutional programs and offerings. Data on borrower satisfaction serves as a valuable tool for identifying potential enhancements or modifications to service delivery and lending programs. The institution offers various financial products, including conventional and small enterprise loans, Gangakalyana programs, and higher education financing options. This research aims to assess the satisfaction levels of borrowers associated with the D. Devaraj Urs Backward Classes Corporation operating in Karnataka's southern region. The investigation employed a convenience sampling approach with a total sample of 170 participants. To examine the research objectives, various statistical techniques were applied, including percentage analysis, weighted average calculations, and ranking methodology. Results indicated that participants demonstrated moderate satisfaction levels regarding the lending programs offered by D. Devaraj Urs Backward Classes Corporation. The research recommended that the institution should enhance maximum lending limits and margin qualification requirements while updating borrower selection procedures.
Keywords Keywords: Borrowers Satisfaction, loan schemes, Service
Field Sociology > Banking / Finance
Published In Volume 7, Issue 6, November-December 2025
Published On 2025-11-06
DOI https://doi.org/10.36948/ijfmr.2025.v07i06.59544
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