International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 8, Issue 3 (May-June 2026) Submit your research before last 3 days of June to publish your research paper in the issue of May-June.
Submit Research Paper Join as a Reviewer

Plagiarism is checked by the leading plagiarism checker TurnItIn

Call for Paper

Volume 8 Issue 3
May-June 2026

Submit your research paper

Indexing Partners
Academia Advanced Sciences Index Bielefeld Academic Search Engine CiteSeer DRJI Google Scholar Independent Search Engine & Directory Network ISI (International Scientific Indexing) Issuu Mendeley Research Networks
RefSeek ResearcherId - Thomson Reuters ResearchGate Scirus Scribd Semantic Scholar UTeM - Universiti Teknikal Malaysia Melaka Wiki for Call for Papers WorldCat Zenodo

A Customized Framework Aimed at Improving Elderly Patient Flow Within Outpatient Clinics of Kitagata and Kabale Hospitals, Southwestern, Uganda.

Author(s) Mr. Jackson Selwano Musiime, Francis Kazibwe, Noel Kiiza Kansiime
Country Uganda
Abstract The study aimed to design a customized framework to optimize patient flow with a focus on enhancing efficiency, reducing waiting times, and improving patient satisfaction and health outcomes among elderly patients within outpatient clinics of Kitagata and Kabale Hospitals, Southwestern, Uganda. A quantitative research design was employed involving 50 participants 8 health workers and 42 elderly patients aged 60 years and above. Data were collected through semi-structured interviews and focus group discussions, and analyzed using inferential statistics, including T-tests and ANOVA. The Difference-in-Difference analysis revealed significant improvements following the implementation of the new patient flow system. Total visit length declined by an average of 146.38 minutes (p = 0.001), and total waiting time reduced by 33.13 minutes (p = 0.016), indicating notable efficiency gains. Patient satisfaction increased by 15.09 percentage points (p < 0.001), confirming that reduced waiting times translated into better patient experiences. However, a minor increase in clinician-to-diagnostic interval suggested shifting bottlenecks downstream. The study concludes that optimizing patient flow significantly enhances service efficiency and satisfaction among elderly patients. It recommends improved communication, patient feedback mechanisms, and continuous monitoring to sustain these improvements.
Keywords Patient flow, Elderly patients, waiting time, Efficiency, Satisfaction, Health outcomes, outpatient clinics, Kitagata Hospital, Kabale Hospital, Southwestern Uganda.
Field Medical / Pharmacy
Published In Volume 7, Issue 6, November-December 2025
Published On 2025-11-15
DOI https://doi.org/10.36948/ijfmr.2025.v07i06.60060
View / Download PDF File

Share this



E-ISSN 2582-2160
CrossRef

CrossRef DOI is assigned to each research paper published in our journal.

IJFMR DOI prefix is
10.36948/ijfmr

Downloads
Research Paper Format Copyright Permission Form and Undertaking Form Cover Page Vol 8 Isu 3Cover Page Vol 8 Isu 2Cover Page Vol 8 Isu 2

All research papers published on this website are licensed under Creative Commons Attribution-ShareAlike 4.0 International License, and all rights belong to their respective authors/researchers.

CC-BY-SA Open Access

About IJFMR
Fees & Payment
Current Issue
Publication Archive 		Submit Research Paper
Track Submission Status
Publication Guidelines
Publication Ethics
Peer Review & Plagiarism 		Join as a Reviewer
Editors & Reviewers
Reviewer Referral Program
Get Reviewer Membership Certi. 		Website/Journal Policies
Usage Policy
Content Policies
Privacy Policy
Contact Us +91-9687-828-838 editor@ijfmr.com
Powered by Sky Research Publication and Journals