Digital Skills Training Program, WorkEfficiency,  and Job Satisfaction of Small Business  Employee in NCR - Philippines

Michaela Joy Luna Roman; Anne Rachel Catid Guasis; Zenaida Adan Gueta; Julius Bautista Mesina

doi:10.36948/ijfmr.2025.v07i06.62524

Digital Skills Training Program, WorkEfficiency, and Job Satisfaction of Small Business Employee in NCR - Philippines

Author(s)	Michaela Joy Luna Roman, Anne Rachel Catid Guasis, Dr. Zenaida Adan Gueta, Mr. Julius Bautista Mesina
Country	Philippines
Abstract	This study examined the impact of digital skills training programs on the work efficiency and job satisfaction of small business employees in Metro Manila. Specifically, it explored how digital training influences task accuracy, timeliness in completing work, productivity, motivation, career development, and perceived organizational support. Using a descriptive-correlational research design, data were gathered from 169 employees who had participated in digital skills training within the past one to two years. A self-made questionnaire measured respondents' perceptions, and statistical tools such as weighted mean and Pearson's r were employed for analysis. Findings revealed that digital skills training significantly improved employees' work efficiency, particularly in terms of task accuracy, time management, and overall productivity. Respondents also reported higher levels of job satisfaction, noting increased motivation, stronger engagement, improved confidence in handling responsibilities, and enhanced opportunities for career growth. Moreover, results showed a very high positive correlation between work efficiency and job satisfaction, indicating that employees who performed more efficiently were also more satisfied with their jobs. The study concluded that digital skills training serves as a vital mechanism for improving both employee performance and workplace well-being. It is therefore recommended that small business organizations sustain and further develop structured digital training programs to strengthen productivity, enhance employee satisfaction, and support long-term organizational growth in an increasingly digital environment.
Keywords	Digital skills training, work efficiency, job satisfaction, small business employees, productivity, employee motivation, career development.
Field	Business Administration
Published In	Volume 7, Issue 6, November-December 2025
Published On	2025-12-11
DOI	https://doi.org/10.36948/ijfmr.2025.v07i06.62524

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Digital Skills Training Program, WorkEfficiency, and Job Satisfaction of Small Business Employee in NCR - Philippines

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