International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

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E-commerce and Its Influence on FMCG Sales

Author(s) Mr. Rollic Benzamin Dass, Dr. Kajol Dutta
Country India
Abstract The expansion of e-commerce has emerged as one of the most significant developments influencing the structure and performance of the Fast-Moving Consumer Goods (FMCG) sector. The FMCG industry, which has traditionally relied on physical retail formats such as kirana stores, wholesalers, supermarkets, and hypermarkets, is increasingly integrating digital platforms into its sales and distribution systems. The growth of internet penetration, smartphone usage, and digital payment infrastructure has enabled consumers to purchase essential goods online with greater ease and convenience.
This research paper examines the influence of e-commerce on FMCG sales with a specific focus on the Indian market. The study analyzes changes in consumer buying behavior, supply chain structures, pricing and promotional strategies, and marketing practices resulting from the adoption of e-commerce. The paper also identifies key challenges faced by FMCG firms in online retailing, along with emerging opportunities such as direct-to-consumer models and data-driven decision-making. The findings indicate that e-commerce has significantly contributed to FMCG sales growth in India and has become a complementary channel to traditional retail, reshaping competition and long-term strategic planning in the FMCG sector.
Keywords E-commerce, FMCG, Online Retailing, Consumer Behavior, Digital Marketing, Supply Chain, India
Published In Volume 7, Issue 6, November-December 2025
Published On 2025-12-21
DOI https://doi.org/10.36948/ijfmr.2025.v07i06.63966
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