Communication between parents and the Higher Institute of Medical Technology ISTM Nyankunde (Case of parents of students residing in Bunia city)

Elisée Undehoso Isse Mundeke; Duabo Kisukulu Emmanuel; Busha Sota Laurent

doi:10.36948/ijfmr.2026.v08i01.64210

Communication between parents and the Higher Institute of Medical Technology ISTM Nyankunde (Case of parents of students residing in Bunia city)

Author(s)	Dr. Elisée Undehoso Isse Mundeke, Duabo Kisukulu Emmanuel, Busha Sota Laurent
Country	Congo (Democratic)
Abstract	SUMMARY Introduction: The main objective of this study was to describe the institutional communication between the parents or guardians of students and the Higher Institute of Medical Technology ISTM Nyankunde in Bunia, Ituri Province in the Northeast of the Democratic Republic of Congo. Materials and Methods : The study population consisted of the parents/guardians of students at the Higher Institute of Medical Techniques of Nyankunde residing in Bunia . The sample comprised 248 parents/ guardians. The snowball sampling or network sampling technique was used to select participants. A cross-sectional method was employed to conduct the research. Results: After analyzing and processing the data, the results obtained were: - The Short Message Service (SMS) is the most commonly used communication channel between parents/guardians of students and the Higher Institute of Medical Technology ISTM Nyankunde ; and the letter constitute the traditional channel - The majority of parents felt that the institutional communication was clear, relevant and understandable ; - Slightly more than half of parents appreciate the responsiveness and accessibility of institutional communication. - Less than half of parents (48.8%) believe that the influence of institutional communication is the institution's bad reputation; - Approximately two-thirds of parents appreciate their students' positive engagement with the institution. In light of the results of the study mentioned above, the quality of institutional communication between students' parents and ISTM is not optimal. There is a need to review and improve communication strategies with key partners in order to strengthen their engagement and the institution's reputation.
Keywords	Institutional communication, Parents of students, Higher Institute of Medical Technology
Field	Medical / Pharmacy
Published In	Volume 8, Issue 1, January-February 2026
Published On	2026-01-23
DOI	https://doi.org/10.36948/ijfmr.2026.v08i01.64210

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Communication between parents and the Higher Institute of Medical Technology ISTM Nyankunde (Case of parents of students residing in Bunia city)

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