International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Digital Gatekeeping in The IT Sector: Tools, Technologies, and Interviewer Challenges in Virtual Hiring Ecosystems

Author(s) Dr. Lavanya Mogilisetti
Country India
Abstract Purpose:
The purpose of the study is to examine the tools and technologies utilized in virtual hiring within IT companies from the perspective of HR professionals. It also seeks to identify the key challenges faced by interviewers while conducting virtual interviews in technology-driven recruitment environments. The study aims to provide practical insights to enhance the effectiveness and reliability of virtual hiring processes in the IT sector.
Methodology:
The study adopts a quantitative research approach using a structured questionnaire administered to HR professionals working in IT companies in Hyderabad. Primary data were collected from a sample of 120 respondents selected through convenience sampling. Statistical tools such as discriminant analysis and exploratory factor analysis were employed to analyze tool effectiveness and interviewer challenges.
Findings:
The findings reveal significant differences in the effectiveness of virtual hiring tools across IT companies, with AI-enabled platforms such as HireVue demonstrating strong discriminating power. Commonly used platforms like Microsoft Teams, Webex, and Zoom support routine interviews but vary in strategic impact. Factor analysis identified security and privacy concerns, technical issues, and reduced candidate engagement as major challenges. Difficulties in assessing non-verbal cues further limit interviewers’ confidence in evaluating candidate suitability.
Conclusion:
The study concludes that virtual hiring effectiveness in IT companies depends on both advanced digital tools and the interviewer’s ability to manage virtual constraints. While technology enhances efficiency and scalability, unresolved technical and interpersonal challenges continue to affect hiring quality. IT organizations should invest in secure platforms, interviewer training, and structured virtual interview frameworks to improve outcomes. The study confirms a significant difference in the effectiveness of virtual hiring tools across IT companies.
Keywords Virtual Interview Tools, AI-Enabled Recruitment, Interviewer Challenges,
Field Business Administration
Published In Volume 7, Issue 6, November-December 2025
Published On 2025-12-22
DOI https://doi.org/10.36948/ijfmr.2025.v07i06.64316
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E-ISSN 2582-2160
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