International Journal For Multidisciplinary Research
E-ISSN: 2582-2160
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A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal
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Volume 8 Issue 2
March-April 2026
Indexing Partners
Technology Acceptance of a Hospital Information System: Insights from Paramedical Staff in a Tertiary Care Hospital, Kerala
| Author(s) | Ms. Rizamol, Dr. Veena Santhosh Rai |
|---|---|
| Country | India |
| Abstract | The rapid digitization of healthcare has made Hospital Information Systems (HIS) essential for improving patient care, optimizing clinical workflows, and strengthening overall hospital management. This study examined HIS acceptance among 32 paramedical professionals including laboratory technicians, radiology staff, and pharmacists in a tertiary care hospital in Kerala, applying the model of Technology Acceptance Model (TAM) as the guiding framework. Primary data were collected through a structured questionnaire and informal interview and analyzed using descriptive statistics, percentage analysis, and multiple regression. Results showed strong perceived usefulness, with over 84% of respondents agreeing that HIS improves task efficiency and documentation accuracy, and 90% rating the interface as simple and user-friendly. Despite this, about one-quarter expressed neutral or low confidence in daily operations due to limited IT exposure, and 18.8 % reported difficulty obtaining timely technical support. Regression analysis revealed that attitude toward HIS was the strongest predictor of usage intention, explaining 46.4 % of the variance. These findings highlight the need for department specific training, regular refresher programs, and responsive technical assistance to build user confidence and ensure sustainable HIS adoption, offering practical guidance for hospital administrators and policymakers aiming to advance digital health initiatives. |
| Keywords | Hospital information system, Paramedical staff, Technology Acceptance, Technology Acceptance Model, Digital Health, NABH |
| Field | Sociology > Administration / Law / Management |
| Published In | Volume 7, Issue 6, November-December 2025 |
| Published On | 2025-12-23 |
| DOI | https://doi.org/10.36948/ijfmr.2025.v07i06.64318 |
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E-ISSN 2582-2160
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