An Integrated Fuzzy Multi-Criteria Decision-Making Approach for Assessment of Software Process Improvement with Reference to Global Software Development projects

Author(s)	Dr. Meenakshi T
Country	India
Abstract	This research investigates the incorporation of the effectiveness of knowledge transfer and process improvement in GSD project outcome relationship from the service provider perspective in the following dimensions: product success, successful collaboration, and personal satisfaction. Similarly, the process improvement has been measured via GSD team KT dimensions: knowledge, team, technology, and organization factors.
Keywords	Software Process Improvement (SPI), Knowledge Transfer (KT), Global Software Development (GSD), Decision Making Trial and Evaluation Laboratory Model (DEMATEL), TODIM
Field	Computer Applications
Published In	Volume 8, Issue 1, January-February 2026
Published On	2026-01-16
DOI	https://doi.org/10.36948/ijfmr.2026.v08i01.64825

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International Journal For Multidisciplinary Research