International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

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Evaluating Quality Management Practices and Organizational Excellence Through the Zed Scheme in Indian Manufacturing Sector

Author(s) Mr. Ashish B. Raiyani, Dr. Sunil Patel
Country India
Abstract In the context of India’s vision for sustainable growth, the Zero Defect Zero Effect (ZED) Scheme has emerged as a transformative framework for enhancing quality and environmental performance across the manufacturing sector (Government of India, 2022). Designed to promote “Zero defect” in products and “Zero Effect” on the environment, the ZED model encourages MSME (Micro, Small and Medium Enterprises) to adopt globally benchmarked quality management practices. This study focuses on evaluating how ZED implementation drives operational excellence and business competitiveness within Indian manufacturing Organizations. A mixed-methods research approach is adopted, combining quantitative surveys and qualitative case studies from selected MSMEs. Statistical tools are used to assess the relationship between ZED adoption and key performance parameters such as efficiency, productivity, waste reduction and customer satisfaction. Preliminary findings indicate that firms implementing ZED standards experience significant improvements in operational performance, employee engagement, and sustainability practices. The study aims to provide a practical roadmap for Indian Manufacturing to institutionalize ZED-based quality systems and achieve long-term organizational excellence.
Keywords Zero Defect Zero Effect (ZED), Quality Management Practices, Operational Excellence, MSME Competitiveness, Sustainable Manufacturing
Published In Volume 7, Issue 6, November-December 2025
Published On 2025-12-25
DOI https://doi.org/10.36948/ijfmr.2025.v07i06.65918
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E-ISSN 2582-2160
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