Enhancing Supply Chain Efficiency and Sustainability through Quality Management Systems in U.S. Logistics Operations

Bernard Kwakye Antwi; Gabriel Adjei; Collins Obidiagha

doi:10.36948/ijfmr.2026.v08i01.66376

Enhancing Supply Chain Efficiency and Sustainability through Quality Management Systems in U.S. Logistics Operations

Author(s)	Bernard Kwakye Antwi, Gabriel Adjei, Collins Obidiagha
Country	United States
Abstract	Inefficiencies and environmental challenges within U.S logistics operations are a significant hindrance to supply chain performance and sustainability goals. Process optimization problems, waste generation, and insufficient integration of sustainability practices remain pervasive challenges within U.S. logistics operations, impeding supply chain performance and environmental responsibility. In a time when supply chains are evolving into intricate ecosystems interconnected by digital innovation and sustainability imperatives, the traditional principles of logistics are being reimagined. This research set out to address the central role of Quality Management Systems (QMS) as strategic framework in the attainment of these two objectives. It provides a synthesis of studies in the field of logistics and supply chain management in addition to quality improvement disciplines. It also places an emphasis on how QMS implementation, through standards like ISO 9001 and continuous improvement strategies, help in optimization of processes, minimizing wastes, as well as being environmentally responsible. In addition, it also focuses on the integration of efficiency-driven practices and sustainability goals with environmental, social, and economic aspects of the U.S. logistics context. Notable outcomes of this study point to the effect of QMS on transportation, inventory, and warehousing performance, and the barriers to adoption and new technological innovations such as Industry 4.0. It also shows that QMS does not just improve operational capability but also encourages sustainable practices that are essential to the sustainability and resilience of supply chain. This research provides valuable insights to benefit researchers and practitioners aiming to utilize quality management principles for sustainable, efficient logistics operations within the evolving U.S. supply chain environment.
Field	Business Administration
Published In	Volume 8, Issue 1, January-February 2026
Published On	2026-01-25
DOI	https://doi.org/10.36948/ijfmr.2026.v08i01.66376

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Enhancing Supply Chain Efficiency and Sustainability through Quality Management Systems in U.S. Logistics Operations

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