Benchmarking Construction Quality in Cagayan de Oro City: Maturity Assessment and Overcoming Barriers to Adoption

Mary Kaye Paquibot; Jonathan Calibara

doi:10.36948/ijfmr.2026.v08i02.67993

Benchmarking Construction Quality in Cagayan de Oro City: Maturity Assessment and Overcoming Barriers to Adoption

Author(s)	Ms. Mary Kaye Paquibot, Dr. Jonathan Calibara
Country	Philippines
Abstract	Benchmarking is a recognized driver of continuous improvement in construction project performance. This study evaluated project management maturity and benchmarking readiness of public-sector agencies in Cagayan de Oro City, Philippines through a structured survey of engineers and architects from local government institutions. Data were validated in IBM SPSS Statistics using KMO, Bartlett’s Test, and Cronbach’s alpha. Maturity was assessed across nine PMBOK knowledge areas, while stakeholders’ perceptions of benchmarking were quantified using Likert-scale ratings. Expert judgments were processed through pairwise comparison and the Fuzzy Analytic Hierarchy Process (FAHP) to account for uncertainty in final rankings. Results indicate moderately high maturity in project and quality management, with 55%-66% of practices rated at Level 4-5. Scope, cost, integration, and quality management showed the highest maturity, while risk and time management were comparatively lower. Stakeholders also expressed a favorable perception of benchmarking, with Relative Importance Index values ranging from 0.788-0.817 across key performance indicators. Despite this positive outlook, benchmarking remains weakly institutionalized as a standard practice. FAHP identified technological and systemic constraints as the most critical barriers, led by the high cost of digital tools (0.276), lack of real-time data systems (0.210), and absence of standardized performance measures across agencies (0.127). The top strategies emphasize strong leadership commitment (0.240), capacity-building initiatives (0.197), and technical training in digital benchmarking systems (0.129). Future studies may include private-sector projects and integrate longitudinal data and digital performance analytics to strengthen implementation readiness and track changes across multiple project cycles.
Keywords	Benchmarking, Construction Quality Management, Project Management Maturity
Field	Engineering
Published In	Volume 8, Issue 2, March-April 2026
Published On	2026-03-03
DOI	https://doi.org/10.36948/ijfmr.2026.v08i02.67993

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Benchmarking Construction Quality in Cagayan de Oro City: Maturity Assessment and Overcoming Barriers to Adoption

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