International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Designing a Framework for IT-Enabled Governance and Administrative Systems in Indian Higher Education Institutions

Author(s) Mr. Ajay Ganpat Shigwan, Prof. Dr. Chetan Vasantrao Kapadnis
Country India
Abstract The operational context for Higher Education Institutions (HEIs) has become more difficult to navigate due to a large number of students, many regulations, and increasing stakeholder expectations. Due to the rapid pace of change within this environment traditional manual methods of governance will no longer provide the level of efficiency, transparency or accountability needed. Additionally, numerous digital technologies are available to HEIs including ERP systems, LMS and on-line administrative portals; however, these are typically used in isolation by HEIs resulting in fragmented governance processes.
The objective of this study is to address this issue through the development of an integrated IT-enabled governance framework for HEIs.
This framework was developed utilizing both literature review and empirical research to examine how digital technologies impact the administration and transparency of an institution's operations.
Governance is viewed as an interrelated system consisting of policy direction; operational processes; information technology infrastructure; and human capabilities. In addition, emphasis is placed on integrating processes, making decisions based upon data; and developing capability to implement effective digital governance. Additionally, rather than focusing solely on adopting new technologies, this study provides a practical guide to assist in implementing sustainable digital transformations in higher education institutions.
Keywords IT-enabled governance, Higher education administration, Digital governance framework, Educational technology integration, Institutional transparency, Administrative efficiency, Data-driven decision-making, Governance transformation, ERP in higher education, Digital transformation in HEIs
Field Business Administration
Published In Volume 8, Issue 1, January-February 2026
Published On 2026-02-06
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E-ISSN 2582-2160
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