International Journal For Multidisciplinary Research

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Digital Justice or Digital divide? A Quantitative Examination of E-Courts and access to justice among Rural people in Coimbatore

Author(s) Ms. NISITHA M S, Ms. ATHIRA K S, Ms. DHANYA R
Country India
Abstract Digitalization of court system through the use of e-Courts has provided fresh avenues for the enhancement of efficiency, accessibility, and transparency in the delivery of justice of India. The efficacy and the limitations of the e-Courts are explored in this work with the reference to the socio-demographic variables of residence, age, possession of smartphones, and trust in technology. Using a pre-coded questionnaire, responses were gathered from 100 members representative of rural, semi-urban, and urban locations to achieve diversity in viewpoints. Descriptive statistics, ANOVA, and correlation tests were carried out to analyse correspondence between socio-demographic characteristics and the accessibility of e-Court. The conclusions indicate no appreciable differences in residence groups in relation to internet access, digital a customization, comprehension, or utilization of the e-Courts, although there was a weak but negative correlation between residence and availability of smartphones, with rural respondents being slightly disadvantaged. The conclusions imply that e-Court usage barriers are systemic rather than demographic, necessitating universal digital competency, infrastructural investment, and simplicity of use to facilitate equitable access. The research underlines the necessity of surmounting obstacles like the insufficiency of legal expertise, constraints of technical know-how, and risks of cyber saturation for realizing the complete potential of the e-Courts in democratizing justice. The study proposes evidence-based policy interventions to take digital legal services to weaker sections, thereby promoting Sustainable Development Goal 16-Peace, Justice, and Strong Institutions.
Keywords E-Courts, Access to Justice, Digital Divide, Marginalized Communities
Field Sociology > Administration / Law / Management
Published In Volume 8, Issue 1, January-February 2026
Published On 2026-02-09
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E-ISSN 2582-2160
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