International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Workflow Limitations and Modernization

Author(s) Mr. Ravi Kiran Kanneganti
Country United States
Abstract Many businesses rely heavily on business process management (BPM) systems to promote operational effectiveness, process flexibility, and customer content management. BPM combines business modelling, execution, monitoring and optimization of business processes, commonly integrating disparate applications, working groups and services into one platform. This paper describes limitations and modernization techniques that BPM is facing, and steps on how to remediate.
• There is no defined method to call service/external party and wait for the defined time for the response. Using the Workflow, we can call the service/external party, but not able to wait for certain time to get the response.
• Workflow doesn’t have any audit logs that show to agent at what step in workflow got struck or waiting.
• Another big concern for the teams that are using the workflow/widget is limitation to automate these deployments.
• It’s a pain area and difficult to analyze and summarize the conclusion of a document having multiple pages on a single document. Delay in taking decision as it’s a manual process to go through the document. Workers who work on the disputes cases doesn’t have 360- degree view of the history

In the below pages, I will share my experiences and how to fix these.
Keywords BPM,Workflow, Automation, Solution, Widget, AI Agent
Field Computer > Automation / Robotics
Published In Volume 4, Issue 4, July-August 2022
Published On 2022-07-23
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E-ISSN 2582-2160
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