International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Volume 8 Issue 2
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Paperless Workflow Integration System in the Psychiatry Department of a Tertiary Care Institute: a Mixed-Methods Feasibility Study

Author(s) Mr. Akash Ankit, Dr. Amit Choudhary, Dr. Harshit Hemant Salian
Country India
Abstract Switching from paper to electronic medical records in psychiatry settings has many complications due to the unique nature of each practice's privacy concerns, workflow complexities and lack of resources. The research designs an electronic and paperless workflow integration, EWI (Electronic Work Instructions) system in the Psychiatry Department of All India Institute of Medical Sciences Jammu over 6 months; during this research mixed-methods were utilized in the study by way of background, pilot testing the hardware to utilize EMR through tablet-based integrated stylus input into culturally adapted EMR, and evaluation post-pilot testing via systematic methodology. Background assessment demonstrated 100% reliance on paper, an average of 8.4 minutes to retrieve a record, 12% of all monthly filed records had not been filed correctly, and little staff satisfaction or engagement. The post-implementation evaluation will demonstrate a 73% decrease in retrieved records, no misplaced records, 45% decrease in actual time to document, increase in documentation from 62% to 94% (complete document), increasing staff satisfaction ratings from 4.2 out of 10 to at least 7.8 out of 10. There were no incidents involving unauthorized access and the project produced estimates a return on investment in five months post-implementation. The results of this study provide an evidence-based digital transformation framework solution for investing in information technology in resource-constrained psychiatric settings.
Keywords Electronic Medical Records, Psychiatry, Paperless Hospital, Digital Health, Workflow Optimization, Mental Healthcare Act(MHCA) 2017, Implementation Science
Field Medical / Pharmacy
Published In Volume 8, Issue 2, March-April 2026
Published On 2026-03-03
DOI https://doi.org/10.36948/ijfmr.2026.v08i02.69953
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E-ISSN 2582-2160
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