International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Leveraging People Management Practices in Micro and Small Enterprises: Perspectives and Opportunities on their Leaders’ Lived Experiences

Author(s) Ms. Jennifer Buenviaje Atienza, Dr. Evangeline Trinidad Pasion
Country Philippines
Abstract My study examined how micro and small enterprise (MSE) leaders carry out human resource (HR) responsibilities in the absence of formal structures. I used qualitative research, specifically, interpretative phenomenological analysis (IPA) to understand the lived experiences of ten MSE owners directly managing employees. To surface their HR practices, deeper narratives influencing their HR approaches, and meanings they associate with HR responsibilities, I conducted semi-structured interviews.

I found out that their HR practices currently revolve around informal talent acquisition, learning, managing performance, total rewards and retention. Characterized as relationship-centric, adaptive and morally guided, their HR approaches are primarily based on trust, empathy and stewardship rather than formal systems. My superordinate theme, All the Care, captured their meaning-making of HR, highlighting stewardship across employees, business, and community. Nevertheless, conflicts and gaps likewise surfaced. I developed the Employee Stewardship and Shared Responsibility Framework, with five components: leading, engaging, adapting, developing, and continuing.

Informal HR practices among MSEs implied unconscious strategic intent grounded in humanistic leadership. My study highlighted a call for localized HR toolkits, mentorship and collaborative capacity-building initiatives tailored to MSE contexts.
Keywords Micro and Small Enterprises, HR Practices, Human Resource Management, Strategic HRM, Interpretative Phenomenology
Field Business Administration
Published In Volume 8, Issue 2, March-April 2026
Published On 2026-03-03
DOI https://doi.org/10.36948/ijfmr.2026.v08i02.70425
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