International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

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Volume 8 Issue 2
March-April 2026

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From Millennials to Zoomers: Crafting Employee Retention Policies

Author(s) Mr. Nayan Ranjan Mukerje, Dr. Anand Sengupta
Country India
Abstract Employee retention policies are often deployed by institutions with the intent to retain such employees in an organisation whose departure may be detrimental to the institution. Voluntary attrition of skilled and well-trained resources from a firm is a loss for the latter as with the employee the firm loses not only a talented individual but also the opportunity to recover the investments that were made on such individuals during the hiring, onboarding, training and other such processes. In general, an individual enters an employment to achieve a position wherein they can satisfy their own needs and desires. For a retention intervention to be successful, the same must be framed taking into consideration such relevant needs of the employees. The contemporary ITES sector is dominated by employees belonging to generation Y and Z. Generation Y and Z individuals are also known as Millennials and Zoomers respectively. In our research we have tried to understand and compare the significant needs harbored by employees of the generation Y(millennials) and Z(zoomers), working in different ITES organisations of the city of Kolkata, the same. The findings will help policy makers frame better and more relevant employee retention policies.
Keywords Generation Y, Generation Z, Employee Needs, Retention Intervention, Kolkata
Field Business Administration
Published In Volume 8, Issue 2, March-April 2026
Published On 2026-03-17
DOI https://doi.org/10.36948/ijfmr.2026.v08i02.71780
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E-ISSN 2582-2160
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