International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Volume 8 Issue 2
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From Intellectual Capital to Sustainable E-Commerce Ecosystems: The Roles of Digital Capability and Digital Risk Management in SMEs

Author(s) Mr. Antony Santhosh K.X.
Country India
Abstract The growing use of digital commerce has created new business opportunities for small and medium enterprises (SMEs), while exposing them to new technological and cybersecurity risks. To remain competitive and successful in digital marketplaces, SMEs must develop capabilities to use digital technologies while managing digital risks. Intellectual capital has been recognized as an important organizational resource that supports organizational innovation and capability development. However, few studies have explored how intellectual capital contributes to the development of digital capabilities and digital risk management in the context of sustainable e-commerce ecosystems. This study proposes a conceptual framework describing the relationships among intellectual capital, digital capability, digital risk management, and sustainable e-commerce ecosystems in SMEs. Based on the intellectual capital perspective and the knowledge-based view of the firm, the study proposes that intellectual capital serves as a foundational knowledge resource that enhances both digital capability and digital risk management. Digital capability also strengthens firms’ ability to manage technological risks and supports the long-term sustainability of e-commerce operations. The paper presents several propositions describing these relationships and discusses their implications for SME competitiveness in digital markets. The proposed framework adds to the literature by integrating intellectual capital, digital capability, and digital risk management within an integrated perspective of sustainable digital commerce.
Keywords Digital Capability, Intellectual Capital, SME, Sustainable E-commerce
Field Business Administration
Published In Volume 8, Issue 2, March-April 2026
Published On 2026-03-19
DOI https://doi.org/10.36948/ijfmr.2026.v08i02.71879
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