International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

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Volume 8 Issue 2
March-April 2026

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JOB PERFORMANCE AND INDIVIDUAL ADAPTABILITY OF MEDICAL REPRESENTATIVES IN NAGA CITY

Author(s) Mr. DEAN CEDRIC CAÑETE MESA
Country Philippines
Abstract This study examined the relationship between individual adaptability and job performance of medical representatives in selected pharmaceutical companies in Naga City, Camarines Sur, Philippines. Individual flexibility was measured in cognitive, emotional, and interpersonal dimensions whereas job performance was evaluated in sales, contextual and adaptive performance. The research design used was a quantitative descriptive-correlational study. A total of 117 medical representatives was used to collect data based on a structured, researcher-adapted questionnaire. The profiles of the respondents and their individual adaptability and job performance levels were determined using descriptive statistics (frequency, percentage, mean, and ranking) whereas the relationships between the research variables were analyzed using inferential statistics.
Findings revealed that the medical representatives demonstrated adaptability ranging from adaptable to highly adaptable levels, with interpersonal adaptability yielding the highest overall mean. Results further indicated that respondents exhibited a high level of job performance across sales, contextual, and adaptive performance dimensions. The analysis showed that individual adaptability was positively associated with job performance, suggesting that medical representatives who possess higher levels of cognitive flexibility, emotional regulation, and interpersonal effectiveness, tend to perform better in their roles. These results highlight the critical role of adaptability in sustaining employee performance within the dynamic and competitive pharmaceutical industry.
The study concludes that enhancing individual adaptability among medical representatives can lead to improved job performance. It is recommended that pharmaceutical companies implement targeted training programs focusing on cognitive skill development, emotional resilience, and interpersonal communication to strengthen adaptability and sustain high levels of performance. The findings of this study may serve as a basis for organizational policy development and for future research on adaptability and performance in similar professional settings.
Keywords cognitive adaptability, emotional adaptability, individual adaptability, interpersonal adaptability, job performance, medical representative.
Field Business Administration
Published In Volume 8, Issue 2, March-April 2026
Published On 2026-04-01
DOI https://doi.org/10.36948/ijfmr.2026.v08i02.73224
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