A Comprehensive Study on Job Satisfaction among Hotel Employees: a Systematic Literature Review

Author(s)	Miss Ruokuozenuo Nienu, Dr. Gautam Patikar
Country	India
Abstract	Hotel industry being a hospitality industry which is a service-providing industry is deeply dependent on its employees, with job satisfaction serving as a linchpin for organizational success. In the field of hospitality industry especially the hotel industry, there are numerous factors contributing to the dissatisfaction of hotel employees with their job, which directly affects the overall productivity of hoteliers.To comprehend this pivotal point,a systematic literature review has been done in relation to this matter. This study intends to identify the potential factors leading to job satisfaction, ascertain the impact of job satisfaction on employee fluctuation and identify the methodologies through a comprehensive study based on previous works. A total of 38 studies were selected for comprehensive analysis out of 299 studies which were taken out from Scopus and Google Scholar. Research results, Prisma flow diagram, distribution of paper in terms of - year, country, citations, journals and discussion of the selected studies are provided.
Keywords	Systematic literature review, Job satisfaction, hotel employees
Published In	Volume 8, Issue 2, March-April 2026
Published On	2026-04-09
DOI	https://doi.org/10.36948/ijfmr.2026.v08i02.74023

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