Access to Justice In Digital Era

Author(s)	Ms. Varnika Sharan, Prof. Ashutosh Mishra
Country	India
Abstract	Justice, as access, constitutes one of the foundations of democratic society, and it is associated with the rule of law. It ensures that people, regardless of their social, economic status, demographic affiliations, geographic location or literacy, have access to the legal process to seek resolution of their legitimate grievances. This is the 21st century and the world phenomena changed a lot in justice delivery systems, due to fast technological changes as well. The proliferation of digital courts, online dispute resolution (ODR), legal aid helplines, e-filing facilities, and artificial intelligence (AI)-enabled tools has transformed the nature of how justice is accessed and dispensed. This modernization, hastened particularly during the COVID-19 pandemic, has demonstrated that technology can serve to break through geographic boundaries, decrease administrative lag and increase effectiveness throughout the court system. But there is a paradox that comes with these opportunities: the potential of technology to democratize justice is as strong as its ability to exacerbate inequalities when issues such as the digital divide, lack of digital literacy, and data privacy are not addressed.
Keywords	Access to Justice, E-Courts, Legal Technology, Artificial Intelligence in Law, Constitutional mandates.
Published In	Volume 8, Issue 2, March-April 2026
Published On	2026-04-22

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