Rest Period Exploitation And Safety Risk Among NAIA General Aviation Dispatchers

Mario Cura Castillo Jr.; Francis Mhickho Bailon Credito; Faith Angelica Butlig Fuentes; Angela Pauline Mendoza Gutierrez; Benidict Zoe Banocnoc Limongco; Mark Andrei De Leon Prades; Marianne Shalimar Gonzalo Del Rosario

doi:10.36948/ijfmr.2026.v08i03.76612

Rest Period Exploitation And Safety Risk Among NAIA General Aviation Dispatchers

Author(s)	Mr. Mario Cura Castillo Jr., Mr. Francis Mhickho Bailon Credito, Ms. Faith Angelica Butlig Fuentes, Ms. Angela Pauline Mendoza Gutierrez, Ms. Benidict Zoe Banocnoc Limongco, Mr. Mark Andrei De Leon Prades, Prof. Marianne Shalimar Gonzalo Del Rosario
Country	Philippines
Abstract	The study was focused on the rest period exploitation of aviation personnel in the sector of NAIA, with flight dispatchers in general aviation being the chosen group. The Ninoy Aquino International Airport has the most extensive and severe rotations and shifts, which significantly contribute to fatigue. The researchers used a mixed-method approach to obtain broad data by combining qualitative and quantitative methods. Seventeen people answered to fill in the structured survey, while other specific individuals were interviewed. Descriptive statistics, weighted mean analysis, and thematic interpretation were applied in the process of establishing the relationship between unsatisfactory rest, fatigue states, and safety performance. The results highlighted that there is a strong sign of a causal connection between the malpractices associated with the rest periods and the ensuing consequences of fatigue in terms of losing one's alertness, being unable to make sound decisions, and thus decreasing one's overall performance and increasing the risk of accidents. The internal organizational conditions, the issues of unstable working hours, heavy workloads, and no or very short time for recovery were pointed out as the main reasons for the misuse of rest breaks. Fatigue, mentioned as one of the major contributing factors, has become an area of the airline's operation where the management would take necessary steps to enhance the existing measures, e.g., better coordination of flight schedules, implementation of staff rotation, and giving more attention to fatigue detection and management. In the end, the study really underlined the fact that rest is not only the business of the worker but also a matter of the entire system in the context of Philippine aviation's safety.
Keywords	Aviation, Fatigue, Flight Dispatchers, Human Factors, NAIA, Rest Period Exploitation, Workload
Published In	Volume 8, Issue 3, May-June 2026
Published On	2026-05-03
DOI	https://doi.org/10.36948/ijfmr.2026.v08i03.76612

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Rest Period Exploitation And Safety Risk Among NAIA General Aviation Dispatchers

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