International Journal For Multidisciplinary Research

E-ISSN: 2582-2160     Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 8, Issue 3 (May-June 2026) Submit your research before last 3 days of June to publish your research paper in the issue of May-June.

Employee Preparedness, Acceptability, and Operational Efficiency in the Adoption of Automation and Artificial Intelligence in Fast Food Operations in City of Biñan, Laguna

Author(s) Rencharles Gonzales Parada, Ernesto A. Serrano Jr.
Country Philippines
Abstract This study examined the relationship between employees’ preparedness, acceptability, and operational efficiency in adopting artificial intelligence (AI) in selected fast-food operations in City of Biñan, Laguna. Grounded in the Diffusion of Innovation Theory, TOE Framework, and RBV, the study used a descriptive-correlational design with data from 186 employees. Results showed very high levels of preparedness (3.33), acceptability (3.30), and operational efficiency (3.28), indicating strong readiness, positive perceptions, and effective performance in AI-supported tasks. Significant moderate correlations revealed that higher preparedness and acceptability are associated with improved operational efficiency. The study concludes that enhancing employee readiness and fostering positive attitudes toward AI significantly improve service speed, accuracy, and resource management. It recommends targeted training programs, hands-on simulations, and continuous monitoring and feedback to strengthen workforce competence and ensure effective AI implementation in fast-food operations.
Keywords Employee Preparedness, AI Adoption, Automation, Operational Efficiency, Acceptability, Fast-food Operations
Field Business Administration
Published In Volume 8, Issue 3, May-June 2026
Published On 2026-05-03
DOI https://doi.org/10.36948/ijfmr.2026.v08i03.77174

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