Predicting Customer Churn Rate in Saas

MARI SELVAM D; Dr. S Sreeja

doi:10.36948/ijfmr.2026.v08i03.77414

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Predicting Customer Churn Rate in Saas

Author(s)	Mr. MARI SELVAM D, Dr. S Sreeja
Country	India
Abstract	This study uses machine learning techniques on an IBM SaaS dataset to predict customer churn and identify key factors influencing customer retention
Field	Business Administration
Published In	Volume 8, Issue 3, May-June 2026
Published On	2026-05-05
DOI	https://doi.org/10.36948/ijfmr.2026.v08i03.77414

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Predicting Customer Churn Rate in Saas

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