International Journal For Multidisciplinary Research

E-ISSN: 2582-2160     Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

Call for Paper Volume 8, Issue 3 (May-June 2026) Submit your research before last 3 days of June to publish your research paper in the issue of May-June.

AI Chatbot for Student Support

Author(s) Mr. Ankit Kumar Gupta
Country India
Abstract In higher educational institutions, effective communication between students and administrative departments plays a vital role in ensuring smooth academic operations. This case study examines the communication challenges faced by ABC Engineering College, where students frequently require information related to examination schedules, attendance, assignment submissions, and tuition fees. During peak periods, the administrative department experiences a high volume of repetitive queries, which are handled through manual methods such as emails and verbal communication. This leads to delays, inefficiency, and lack of support outside working hours.
To overcome these challenges, the study proposes the implementation of an AI-based chatbot system. The chatbot leverages Artificial Intelligence (AI) and Natural Language Processing (NLP) to provide instant, accurate, and 24/7 responses to student queries. The system is designed to handle multiple requests simultaneously without human intervention and is integrated with existing databases such as student records and academic calendars. The implementation of this solution enhances communication efficiency, reduces administrative workload, and improves student satisfaction by providing timely and reliable information access.
Keywords AI Chatbot, Student Support, Artificial Intelligence, Natural Language Processing (NLP), Automation, Higher Education, Smart Communication System, Academic Information System, 24/7 Availability, Digital Transformation.
Field Computer > Artificial Intelligence / Simulation / Virtual Reality
Published In Volume 8, Issue 3, May-June 2026
Published On 2026-05-09
DOI https://doi.org/10.36948/ijfmr.2026.v08i03.77758

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