International Journal For Multidisciplinary Research
E-ISSN: 2582-2160
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A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal
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Volume 8 Issue 3
May-June 2026
Indexing Partners
AI Chatbot for Student Support
| Author(s) | Mr. Ankit Kumar Gupta |
|---|---|
| Country | India |
| Abstract | In higher educational institutions, effective communication between students and administrative departments plays a vital role in ensuring smooth academic operations. This case study examines the communication challenges faced by ABC Engineering College, where students frequently require information related to examination schedules, attendance, assignment submissions, and tuition fees. During peak periods, the administrative department experiences a high volume of repetitive queries, which are handled through manual methods such as emails and verbal communication. This leads to delays, inefficiency, and lack of support outside working hours. To overcome these challenges, the study proposes the implementation of an AI-based chatbot system. The chatbot leverages Artificial Intelligence (AI) and Natural Language Processing (NLP) to provide instant, accurate, and 24/7 responses to student queries. The system is designed to handle multiple requests simultaneously without human intervention and is integrated with existing databases such as student records and academic calendars. The implementation of this solution enhances communication efficiency, reduces administrative workload, and improves student satisfaction by providing timely and reliable information access. |
| Keywords | AI Chatbot, Student Support, Artificial Intelligence, Natural Language Processing (NLP), Automation, Higher Education, Smart Communication System, Academic Information System, 24/7 Availability, Digital Transformation. |
| Field | Computer > Artificial Intelligence / Simulation / Virtual Reality |
| Published In | Volume 8, Issue 3, May-June 2026 |
| Published On | 2026-05-09 |
| DOI | https://doi.org/10.36948/ijfmr.2026.v08i03.77758 |
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E-ISSN 2582-2160
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IJFMR DOI prefix is
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