The Role of Employee Experience in Promoting Workforce Retention

Lucelle Escolano Saguban

doi:10.36948/ijfmr.2026.v08i03.79377

The Role of Employee Experience in Promoting Workforce Retention

Author(s)	Dr. Lucelle Escolano Saguban
Country	Philippines
Abstract	This study examined the level of satisfaction of teaching and non-teaching staff regarding their work experience and determined whether significant differences existed between the two groups. The study was anchored on the concept of employee experience as a key determinant of workplace satisfaction and employee retention. A descriptive-comparative research design was employed using a structured survey questionnaire administered to teaching and non-teaching personnel. Data were analyzed using the mean, standard deviation, and Mann–Whitney U test at the 0.05 level of significance. Findings revealed that teaching staff reported an overall very high level of satisfaction (x̄ = 4.40), whereas non-teaching staff reported a satisfactory level of satisfaction (x̄ = 4.09). Both groups demonstrated positive perceptions across all dimensions, including onboarding, work environment, job responsibilities, supervision and leadership, career growth and development, compensation and benefits, work relationships, well-being, and recognition and rewards. However, teaching staff consistently reported higher satisfaction ratings across most indicators. Results of the inferential analysis showed a significant difference between teaching and non-teaching staff in terms of overall work experience (p = .019). Significant differences were also identified in work environment, job responsibilities, career growth and development, work relationships, and recognition and rewards. Meanwhile, no significant differences were found in onboarding, supervision and leadership, compensation and benefits, and well-being. The study concludes that although both groups generally experience positive working conditions, teaching staff demonstrate higher levels of satisfaction than non-teaching staff. The findings highlight the need for institutional interventions focused on equitable career development opportunities, improved recognition systems, and enhanced working conditions for non-teaching personnel in order to promote a more inclusive and supportive workplace environment.
Keywords	Keywords: employee experience, job satisfaction, workforce retention, teaching staff, non-teaching staff, workplace satisfaction
Field	Business Administration
Published In	Volume 8, Issue 3, May-June 2026
Published On	2026-05-26
DOI	https://doi.org/10.36948/ijfmr.2026.v08i03.79377

View / Download PDF File

E-ISSN 2582-2160

doi

CrossRef DOI is assigned to each research paper published in our journal.

IJFMR DOI prefix is
10.36948/ijfmr

Downloads

Research Paper Format Copyright Permission Form and Undertaking Form Cover Page Vol 8 Isu 3 Cover Page Vol 8 Isu 2 Cover Page Vol 8 Isu 2

All research papers published on this website are licensed under Creative Commons Attribution-ShareAlike 4.0 International License, and all rights belong to their respective authors/researchers.

CC-BY-SA

About IJFMR Fees & Payment Current Issue Publication Archive	Submit Research Paper Track Submission Status Publication Guidelines Publication Ethics Peer Review & Plagiarism	Join as a Reviewer Editors & Reviewers Reviewer Referral Program Get Reviewer Membership Certi.	Website/Journal Policies Usage Policy Content Policies Privacy Policy

Contact Us		+91-9687-828-838	editor@ijfmr.com

International Journal For Multidisciplinary Research

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

The Role of Employee Experience in Promoting Workforce Retention

Share this