Digital Transformation as a Driver of Performance and Growth in Indian Micro and Small Enterprises

Author(s)	Ms. Akanksha ., Dr. Deepak Verma
Country	India
Abstract	Micro, Small, and Medium Enterprises (MSMEs) in India faced severe shocks during COVID-19, highlighting their need for digital capabilities and financial access. This study analyzes national secondary data (2019-2024) on MSME exports, bank credit, and UPI digital payments using indexed trends and resilience measurement. Findings show digital payments surged 11,000% while credit doubled, enabling export recovery from 87 to 92 index points and resilience improvement to 99.9 by 2024. Digitally-transformed MSMEs with data-driven financial credibility demonstrate superior shock absorption and competitiveness. The dual strategy offers policymakers a framework for sustainable MSME growth amid global uncertainty.
Keywords	MSMEs, Digital Transformation, Resilience, UPI Payments, India
Field	Sociology > Economics
Published In	Volume 8, Issue 4, July-August 2026
Published On	2026-07-05

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