The Role of Digital Platforms in Promoting CSR and Sustainability in Commerce

Author(s)	Ms. Anika, Dr. Snehashish Bhardwaj, Prof. Dr. Lalit Goyal
Country	India
Abstract	The Role of Digital PlatforThe rapid growth of digital technologies has transformed the way businesses operate and interact with stakeholders. This research explores the role of digital platforms in promoting corporate social responsibility (CSR) and sustainability in commerce. A comprehensive literature review and case studies of leading companies demonstrate how digital platforms can increase transparency and accountability, facilitate stakeholder engagement, and promote sustainable consumption and production practices. However, the research also highlights several challenges and limitations of digital platforms in promoting CSR and sustainability, including technical, social, cultural, environmental, economic, and regulatory challenges. The findings of this research have important implications for businesses, policymakers, and stakeholders seeking to promote CSR and sustainability in commerce.ms in Promoting CSR and Sustainability in Commerce
Keywords	Corporate social responsibility, sustainability, digital platforms, commerce, transparency, accountability, stakeholder engagement.
Field	Sociology > Administration / Law / Management
Published In	Volume 8, Issue 4, July-August 2026
Published On	2026-07-22
DOI	https://doi.org/10.36948/ijfmr.2026.v08i04.84268

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