International Journal For Multidisciplinary Research

E-ISSN: 2582-2160   •   Impact Factor: 9.24

A Widely Indexed Open Access Peer Reviewed Multidisciplinary Bi-monthly Scholarly International Journal

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Assessing the Effectiveness of Inclusive Library Services for Persons with Disabilities: A Case Study in A Philippine Academic Library

Author(s) Ms. Judelyn Avila, Ms. Maila Comerciase, Ms. Ma.Danica Hao, Joyce Pascua, Marielle Torregosa, Gener Nepomoceno
Country Philippines
Abstract Academic libraries serve as essential gateways to knowledge, fostering intellectual growth and supporting the teaching, learning, and research functions of higher education institutions. In recent years, the call for inclusivity has underscored the necessity of ensuring that persons with disabilities (PWDs) are provided equitable access to library services. This study examined the effectiveness of inclusive library services for persons with disabilities at Colegio San Agustin-Biñan. Its purpose was to assess inclusive services in terms of physical access, assistive technologies, service delivery, and accessible learning resources, while also identifying implementation challenges and proposing improvements for accessibility and inclusivity. The study used an exploratory qualitative single case study design, combining a semi-structured questionnaire, interviews, and document analysis to gather data from library users and staff. Findings reveal that inclusivity efforts are present but remain developmental. The study concluded that while the library has made initial efforts toward inclusivity, significant gaps remain in policies, infrastructure, staffing, and resources. It recommends strengthening institutional policies and implementing a more systematic accessibility framework to better serve persons with disabilities.
Keywords inclusive library services, persons with disabilities (PWDs), assistive technology, service delivery, accessibility
Published In Volume 8, Issue 4, July-August 2026
Published On 2026-07-29
DOI https://doi.org/10.36948/ijfmr.2026.v08i04.84715
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CrossRef DOI prefix of IJFMR is 10.36948/ijfmr

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