An Assessment of The Effect of E-Procurement Practices on Supply Chain Performance in Selected Organisations in Zambia.

Yolanda Kapita; Michael Kalumbu Nsefu

doi:10.36948/ijfmr.2026.v08i04.84934

An Assessment of The Effect of E-Procurement Practices on Supply Chain Performance in Selected Organisations in Zambia.

Author(s)	Ms. Yolanda Kapita, Dr. Michael Kalumbu Nsefu
Country	Zambia
Abstract	Public procurement plays⁠ an important role in promoting efficient service d⁠el⁠ivery, accountability, and value for money, accounting for approximately 10–15% of Gross D⁠omestic Product (⁠GDP) in⁠ many economies. Despite increasi⁠ng adoption of electronic procurement (e-procurement), many organisations in Zambia continue to experience supply chain inefficiencies. This study assessed the effect of e-procurement practices on supply chain performance in selected organisations in Zambia. A convergent parallel⁠ mixed-methods design was adopted, involving 19⁠2⁠ respondents for the quantitative component and 15 key informants for the qualitative component. Stratified random sampling and purposive s⁠ampling were employed, while quantitative data were analysed using SPSS version 25 and qualitative data through thematic analysis. The results⁠ revealed moderate to high utilisation of e-procurement practices, with 63.0% of respondents reporting high or very high utilisation (mean = 3.64). E-procurement significantly improves supply chain performance, particulary, procurement efficiency (mean = 4.1), and availabilit⁠y of good⁠s (mean = 4.04). ICT infrastructure, staff technical capacity, and organisational behaviour were positively associated with supply chain performance, jointly explaining 64.3% of its variation (R² = 0.643). The study concludes that effective implementation of e-procurement significantly enhances supply chain performance in selected organisations in Zambia. It recommends strengthening IC⁠T infrastructure, investing in continuous staff capacity building, enhancing supplier integration, and⁠ evaluation mechanisms to maxi⁠mise t⁠he benefits of e-procure⁠ment. The study contributes to the body of knowledge by providing empirical evidence on the determinants of successful e-procurement implementation in the Zambian context and offers practical insights for policymakers and organisation⁠al leaders seeking to improve supply chain performance through d⁠igital procurement systems.
Keywords	E-procurement practices, Supply chain performance, ICT infrastructure, Procurement efficiency, Public organisations, Zambia
Field	Sociology > Administration / Law / Management
Published In	Volume 8, Issue 4, July-August 2026
Published On	2026-08-03
DOI	https://doi.org/10.36948/ijfmr.2026.v08i04.84934

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An Assessment of The Effect of E-Procurement Practices on Supply Chain Performance in Selected Organisations in Zambia.

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