International Journal For Multidisciplinary Research

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When Workers Speak, Audit Listens

Author(s) Dr. Jasjit Singh Sodhi
Country India
Abstract An ethical trade audit is ultimately about understanding what happens in the workplace, not simply checking whether the required documents are available. Policies tell us what should happen. Management explains how a system is intended to work. Records show what has been documented. A site tour shows what is happening at a particular moment. Workers can tell us what happens in everyday working life.
Worker interviews can reveal how working hours are managed in practice, how supervisors behave when production is under pressure, whether workers feel comfortable raising concerns, whether recorded hours reflect reality and whether workplace procedures are genuinely understood and trusted.
A worker interview is not simply a question-and-answer exercise. Its quality depends on the location, the auditor's behaviour, language, tone, appearance, body language, questioning style and, above all, the worker's perception of whether it is safe to speak. Fear of retaliation, concern about job security, previous experiences, lack of trust, language barriers, peer pressure and concern about being identified can influence what a worker is willing to share.
Keywords Worker Interviews; Ethical Trade Audits; Worker Voice; Worker-Centred Auditing; Ethical Auditing; Triangulation; Psychological Safety; Interview Techniques; Active Listening; Worker Trust; Risk Identification; Audit Evidence; Confidentiality & Workplace Reality
Field Business Administration
Published In Volume 8, Issue 4, July-August 2026
Published On 2026-08-16
DOI https://doi.org/10.36948/ijfmr.2026.v08i04.85869
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