International Journal For Multidisciplinary Research

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Volume 8 Issue 4
July-August 2026

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Job Satisfaction and Skill Proficiency of Non-Teaching Personnel in a State University

Author(s) Ms. Ehmar Itulid Macahilas
Country Philippines
Abstract The objective of the study was to establish the relationship between the job satisfaction and skill proficiency of non-teaching personnel at the State University to determine operational limitations and developmental needs. It appears that administrative staff faces numerous restrictions in career growth that threaten their psychological wellbeing. A descriptive correlational study design was used to gather sufficient information from 104 respondents. The article revealed that non-teaching personnel at the university are mostly female and young. The participants indicated a high level of job satisfaction (M = 4.06), with Work Social Relationships (M = 4.24%) and immediate supervision being the highest contributors, whereas Professional Growth and Development was the lowest area (M = 3.90%). At the same time, the study found a deficiency in technical proficiency in proprietary university systems (M = 3.49%) as the greatest limitation to operational effectiveness. When considered together, the study found a positive correlation between overall job satisfaction and skill proficiency (r= .67). According to the self-determination theory, the analysis of the job satisfaction of the non-teaching personnel at the State University suggests that their basic psychological needs for relatedness are met; however, the lack of professional growth and development indicates a deficiency in competence and autonomy, which has a detrimental effect on their psychological wellbeing (Ryan & Deci, 2017; Deci et al., 2017). The study recommends that the State University should address the identified deficiency to improve the overall job satisfaction of non-teaching personnel, which, in turn, will increase organizational productivity since motivated employees provide better services to students.
Keywords Job Satisfaction , Non-teaching Personnel , Skill Proficiency , State university , Workforce Development
Field Sociology > Administration / Law / Management
Published In Volume 8, Issue 4, July-August 2026
Published On 2026-08-24
DOI https://doi.org/10.36948/ijfmr.2026.v08i04.86427
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CrossRef DOI prefix of IJFMR is 10.36948/ijfmr

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