AI in Patient Narratives: Reimagining Healthcare Communication through Narrative Medicine

Preeti Sharma; Rishabh Walia

doi:10.36948/ijfmr.2026.v08i06.91171

AI in Patient Narratives: Reimagining Healthcare Communication through Narrative Medicine

Author(s)	Ms. Preeti Sharma, Dr. Rishabh Walia
Country	India
Abstract	Artificial Intelligence (AI) is becoming increasingly involved is how healthcare information is recorded, organized and dissemination of healthcare. Emotions, personal experiences, social contexts, and patients’ views of illness are examples of aspects of illness that are difficult to express using clinically data alone. This new breakthrough is especially relevant to patient narratives, which encompass these aspects of illness. This study analyses the role that Artificial Intelligence plays an important role in the process of building and spreading narratives using Rita Charon’s concept of Narrative Medicine as a foundation. Considering what happens when a patient’s story is processed by technological systems, the emphasis that Charon places on attention, representation and attachment provides a solid platform for thinking about the situation. By easing communication across several languages, organizing fragmented narratives, summarizing medical information, and making complex material more accessible, artificial intelligence may be able to assistance healthcare professional. On the other hand, these possibilities raise significant concerns. The reduction of a patient’s personal narrative to an automated summary may leave out emotional or contextual details. Additionally, algorithmic bias, privacy concerns, inaccurate outputs, and questions regarding patient agency may all have an impact on how a patient’s experience is portrayed. The paper therefore argues that AI should be understood as a support mechanism rather than as a substitute for the human practices central to Narrative Medicine. Technology can assist organize and disseminate information, interpretation, empathy, ethical responsibility, and meaningful engagement with the patient remain human responsibilities. A responsible approach to AI- assisted healthcare communication must prioritize patient voice and lived experience at the centre of technological use.
Keywords	Artificial Intelligence, Patient Narrative, Healthcare communication, Narrative competence, Rita Charon, AI ethics
Field	Sociology > Linguistic / Literature
Published In	Volume 8, Issue 6, November-December 2026
Published On	2026-11-03
DOI	https://doi.org/10.36948/ijfmr.2026.v08i06.91171

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AI in Patient Narratives: Reimagining Healthcare Communication through Narrative Medicine

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